Legal notice

Website supervising operator / Manufacturing manager

SLOOP APPARELS (OPC) PRIVATE LIMITED

Director: Nastaran Noori Begum 

Director: Touseef Zameer Rahman

Seller (Website authorized distributor)

SLOOP APPARELS (OPC) PRIVATE LIMITED

Customer Support

Email Address: support@slooplife.com

Phone Number: Available on request 

Contact us from here

Seller Address

UNIT NO. 101, OXFORD TOWERS 139, HAL OLD AIRPORT ROAD, KODIHALLI, BENGALURU, BENGALURU URBAN, KARNATAKA, 560008

Selling Price

The price of goods displayed on this Website includes applicable consumption tax, duties, and shipping fees unless otherwise stated.

  • Consumption tax is included in the displayed price.
  • Duties and import taxes are included in the displayed price.
  • Shipping fees are included in the displayed price.
  • Customers will not be charged any additional duties, taxes, or shipping fees by our delivery partners upon delivery.
  • You shall bear any Internet connection fees and communication charges required for accessing and browsing this Website.

Return or exchange of goods and cancellation

  • ALL SALES ARE GENERALLY FINAL. WE DO NOT ACCEPT STANDARD CANCELLATIONS OR RETURNS.
    Due to the limited, artisanal nature of our creations, our return options are strictly limited as outlined below.

  • Cross-Border Exchanges
    Because of international customs regulations, direct cross-border exchanges are not possible.
    To exchange an item, you must return the original product to us independently.
    A new invoice will then be generated in your name for the shipment of the exchanged item.

  • Defective or Incorrect Items
    We stand by our quality. We accept returns or exchanges strictly in the case of initial defects, which include:
    Manufacturing or structural defects.
    An incorrect item delivered (including wrong product or wrong size).
    Clear discrepancies from specified product measurements.

IMPORTANT RETURN CONDITIONS:

  • Safety Seals: If you experience any of the issues above, please ensure the safety ribbon and seal remain entirely intact. We cannot process a return or exchange if any packaging accessories are missing, altered, or tampered with.
  • Return Shipping Fees: You shall bear the shipping fee for returning goods purchased on this Website. However, if the return is due to reasons attributable to us, we will refund the said shipping fee.

For sizing-related questions, please review the Product Size Guide and Shopping Guide carefully before placing an order. If you require additional assistance or have any uncertainty regarding sizing, measurements, shipping, or delivery, please contact us here prior to placing your order.

Payment method

We accept Credit cards, Debit Cards, Apple Pay and PayPal

Payment with a credit card

We accept credit and debit cards, including Visa, Mastercard, American Express and Rupay. Payments are processed securely through our payment partners. Charges will be applied at the time the order is placed. Foreign exchange conversion fees may apply depending on your card issuer.

Payment with PayPal

Customers may choose to complete purchases using PayPal. Payments will be processed according to the payment method linked to the customer's PayPal account and charged immediately upon successful order placement.

Payment with Apple Pay

Customers using supported Apple devices and browsers may complete purchases using Apple Pay. Payments are processed securely and charged immediately upon successful order placement.

Timing of the delivery of goods

Normally, we ship within 1-7 business days after your order is confirmed.
If you have requested the shipping company for contactless delivery, we will not accept refunds due to loss or theft.